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CareOne COVID-19 Policies and Procedures

CareOne policies and procedures pertaining to COVID-19, outbreak response and related infection control or emergency preparedness practices are available in full in the Company’s policy management software platform PowerDMS. Policies are available to frontline staff via generic user account access at any nurse’s station workstation.

  1. Our protocol for isolating and cohorting infected and at risk patients in the event of an outbreak of a contagious disease until the cessation of the outbreak is described in the following policies, procedures, and protocols:
    a. Coronavirus Disease (COVID-19) Identification and Management of Ill Residents
    b. Coronavirus Disease (COVID-19) Infection Prevention and Control Measures
    c. Coronavirus Disease (COVID-19) – Overview of Prevention and Control Strategies
    d. Coronavirus Disease (COVID-19) Prevention and Control
    e. Influenza Outbreak
    f. Isolation – Categories of Transmission-Based Precautions
    g. CareOne COVID-19 Preparedness and Response Key Actions Protocol Summary
    h. CareOne Cohort Plan – COVID-19
  2. Clear policies for the notification of residents, residents’ families, visitors, and staff in the event of an outbreak of a contagious disease at a facility are described in the following policies, procedures, and protocols:
    a. Coronavirus Disease (COVID-19) Reporting Facility Data to Residents and Families
    b. Infectious Disease Threat Communications Plan
    c. Coronavirus Disease (COVID-19) Prevention and Control
    d. CareOne COVID-19 Preparedness and Response Key Actions Protocol Summary
  3. Information on the availability of laboratory testing, protocols for assessing whether facility visitors are ill, protocols to require ill staff to not present at the facility for work duties, and processes for implementing evidence-based outbreak response measures are described in the following policies, procedures, and protocols:
    a. Lab and Diagnostic Test Results – Clinical Protocol
    b. Test Results
    c. Point of Care Antigen Testing During the COVID-19 Pandemic using the Sofia 2 or the Veritor Plus Testing Devices
    d. CareOne COVID-19 Testing Protocol
    e. CareOne COVID-19 Preparedness and Response Key Actions Protocol Summary
    f. Coronavirus Disease (COVID-19) Education and Training
    g. Coronavirus Disease (COVID-19) Identification and Management of Ill Residents
    h. Coronavirus Disease (COVID-19) – Occupational Health
    i. Coronavirus Disease (COVID-19) Reporting Facility Data to the Centers for Disease Control and Prevention
    CareOne COVID-19 Policies and Procedures
    j. Coronavirus Disease (COVID-19) – Specimen Collection, Reporting and Documentation for COVID-19 Testing
    k. Employee Infection and Vaccination Status
    l. Infection Prevention and Control Program
    m. Outbreak of Communicable Diseases
    n. Surveillance for Infections
    o. Coronavirus Disease (COVID-19) Visitors
    p. Limited Visitation During the COVID-19 Pandemic
    q. Test Results
    Policies to conduct routine monitoring of residents and staff to quickly identify signs of a communicable disease that could develop into an outbreak which described in the following policies and procedures:
    r. Coronavirus Disease (COVID-19) – Testing and Return to Work Criteria for Healthcare Personnel
    s. Coronavirus Disease (COVID-19) Infection Prevention and Control Measures
    t. Coronavirus Disease (COVID-19) Identification and Management of Ill Residents
    u. Coronavirus Disease (COVID-19) Prevention and Control
    v. Infectious Disease Threat Surveillance and Detection
    w. CareOne COVID-19 Preparedness and Response Key Actions Protocol Summary
    x. Infectious Disease Threat, Infection Control Measures During
    y. Employee Infection and Vaccination Status
    z. Surveillance for Infection
  4. Policies for reporting outbreaks to public health officials in accordance with applicable laws and regulations are described in the following policies and procedures:
    a. Coronavirus Disease (COVID-19) Reporting Facility Data to the Centers for Disease Control and Prevention
    b. Coronavirus Disease (COVID-19) Identification and Management of Ill Residents
    c. Coronavirus Disease (COVID-19) Prevention and Control
    d. CareOne COVID-19 Preparedness and Response Key Actions Protocol Summary
    e. Reporting Communicable Diseases
    f. Infection Prevention and Control Committee
    g. Infection Prevention and Control Program
    h. Infectious Disease Threat Surveillance and Detection
    i. Outbreak of Communicable Diseases
  5. Methods to communicate information on mitigating actions implemented by the facility to prevent or reduce the risk of transmission, including if normal operations of the facility will be altered. Notifications shall not include personally identifiable information; are described in the following policies, procedures, and protocols:
    a. Infectious Disease Threat Communications Plan
    CareOne COVID-19 Policies and Procedures
    b. Coronavirus Disease (COVID-19) Reporting Facility Data to Residents and Families
  6. Methods to provide cumulative updates for residents, their representatives, and families of those residing in the facilities at least once weekly in particular during a curtailed visitation period.
    a. Infectious Disease Threat Communications Plan
    b. Coronavirus Disease (COVID-19) Reporting Facility Data to Residents and Families
  7. Written Standards, policies and procedures that provide for virtual communication (e.g. phone video-communication, Facetime, etc.) with residents, families, and resident representatives, in the event of visitation restrictions due to an outbreak of infectious disease or in the event of an emergency are described in the following policies, procedures, and protocols:
    a. Facilitating Communication and Virtual Visits During Restricted Visitation Due to the COVID-19 Global Pandemic
    b. Cleaning and Disinfection of Mobile Technology Devices protocol
    c. Coronavirus Disease (COVID-19) Visitors
    d. Visitation IC During
  8. A documented strategy for securing more staff in the event of a new outbreak of COVID-19 or any other infectious disease or emergency among staff is described in the following policies, procedures, and protocols:
    a. Planning for Additional staffing needs
    b. Coronavirus Disease (COVID-19) – Surge Capacity Staffing
  9. Additional Policies
    a. Essential Caregiver Designation and Visitation during the COVID-19 Pandemic (NJ)
    b. COVID-19 Vaccination of Employees
    c. Coronavirus Disease (COVID-19) – Emergency Management
    d. Coronavirus Disease (COVID-19) – Managing Supplies and Resources
    e. Coronavirus Disease (COVID-19) – Phased Reopening
    f. Coronavirus Disease (COVID-19) – Telemedicine and Telehealth
    g. Coronavirus Disease (COVID-19) – Vaccination of Residents and Staff
    h. Emergency Procedure – Infectious Disease Threat
    i. Personal Protective Equipment
    j. Personal Protective Equipment – Contingency and Crisis Use of Eye Protection (COVID-19 Outbreak)
    k. Personal Protective Equipment – Contingency and Crisis Use of Facemasks (COVID-19 Outbreak)
    l. Personal Protective Equipment – Contingency and Crisis Use of Isolation Gowns (COVID-19 Outbreak)
    CareOne COVID-19 Policies and Procedures
    m. Personal Protective Equipment – Contingency and Crisis Use of N-95 Respirators (COVID-19 Outbreak)
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