My mother received wonderful care at CareOne at Wellington.
I am writing to thank the CareOne at Wellington staff for the wonderful care that my mother received while living in your facility.
The receptionists always greeted mom warmly and with affection. The activities staff went the distance to include mom in their activities and made her feel as if she were part of the family. Many of them started and ended their shifts by visiting mom. So many individuals in the Physical Therapy department gave extra effort for her. The second floor nursing staff and aides were exceptional, they never hesitated to assist my mom, whether or not they were assigned to her that day.
There are not enough accolades to describe the nurses and aides that worked directly with my mom. They made her feel happy and loved in addition to providing her with exceptional medical care. They were her family on a daily basis and they exuded love, warmth, caring and kindness in ways that previously I could only imagine.
There are so many kind and caring individuals on your staff. I believe that the climate and attitude of any organization comes from the top. Someone needs to set the example and keep the bar high for others to follow, that someone at CareOne at Wellington is the Administrator.
Thanks again for everything. What could have been the worst part of mom’s life was filled with many positive and happy memories.— Cathy Biegel