Jeff Thurston is Senior Vice President of Integrated Systems at CareOne.

A LNHA with more than 20 years of experience in healthcare admissions, Jeff oversees CareOne’s customer relationship management (CRM) platform and is responsible for seamlessly integrating it across CareOne’s admissions, insurance, clinical, and financial systems.

When Jeff initially joined CareOne in 2017, he adopted the company’s first CRM platform and built a centralized admissions process for CareOne’s facilities in Massachusetts. In less than a year, Jeff integrated the CRM – including functionality, testing, problem-solving and staff training – across 30 of CareOne’s facilities. In 2022, he was honored by HealthShare Exchange as an HSX Champion for his efforts in health data sharing, innovation, utilization, and analysis.

Prior to joining CareOne, Jeff worked at Genesis Healthcare as Director of National Care Line Operations, supervising the admissions process for the Genesis Network via the CareLine for 500 centers across 34 states. Previously, he worked in healthcare admissions at the Lowell Health Care Center and Spaulding Rehabilitation Center, respectively.