To the Staff of CareOne at Valley,
As you know, I was recently injured and needed extensive surgery. As an independent and active woman, I was initially overwhelmed at the thought of trying to manage on my own. When I learned about your facility as an option, the decision of rehabilitating at CareOne was easy.
From the moment I arrived to the day I went home, your professional and knowledgeable staff turned a difficult time into a positive one. My physical therapists were patient and taught me how to manage my injury safely. All the nurses and aides were great; dietary and environmental services were also quick to respond and maintained a clean place to heal.
I would like to especially thank my nursing assistant. Not only did she check on me often, responded to the call bell quickly, but she assisted me with my bathroom and showering needs with respect and dignity.
Once again, thank you to all the Nursing directors and floor nurses, Social Services, Admissions and the many knowledgeable friendly faces that came to my room to make certain all my needs were met. I am home recuperating and feel confident because I was prepared by the CareOne family.
— Susan P., former CareOne patient