CareOne At Valley Has Given Us Peace Of Mind In Knowing That Our Dad Is Safe And Well-Cared For.

I wanted to reach out to extend thanks to the entire CareOne at Valley staff on behalf of myself, my brother and our dad, Stephen.

I know I have said this so many times before, but sometimes with gratitude, comes repetition.  Sometimes I find it difficult to put into words, how I/we feel about our dad’s situation and the fact that he is aging and changing and there will come a day when he will no longer be here.  Although that day is unimaginable, it is inevitable.  So to know that he is in a place where he is getting the skilled care and support he needs to flourish physically, mentally and spiritually, is comforting to say the least.  To know that he is surrounded by people we can trust with the most important asset we have, is priceless.

It was not an easy decision to make in transitioning our dad to a long-term care facility and because of previous experiences we had with our mother, we feared the worst.  Both my brother and I can honestly say that CareOne at Valley has given us peace of mind in knowing that our dad is safe and well-cared for in a time where such confidence in the nursing home industry is rare.  We do not believe we could have placed him anywhere else that would provide the quality of support that CareOne At Valley has.  It is obvious that maintaining high standards when it comes to staffing is a priority and it shows.

We love receiving the pictures of him in a card that are sent to us by the staff – just another way to let us know he is thriving and part of a community of his peers.  It is thoughtful and sweet and keeps us connected to our dad when we can’t be there to visit.  Everyone I sat at that table with during our last family meeting has our thanks and gratitude for all that they have done and continue to do to support not only our dad, but both Rob and I as a family.  We also want to extend our thanks to Joanne, the Director of Nursing, (who has availed herself to me whenever there was a clinical question or concern) Karla, the Admissions Director, (who although I don’t have any regular contact with, made our transition here seamless and pleasant) and Ashley, the Business Office Manager, (who is lovely and understanding and extremely chill–great quality to have when you do the job she does :-) so thank you!  Lastly, we thank the Administrator, Danielle, because without your consideration and understanding, none of this would have been possible and to be honest (why stop now…) we shudder to think of what would have happened to our dad otherwise.

Although words don’t adequately suffice, my brother and I simply “thank you” for the work you and your staff do and the commitment to that work that allows people who can no longer care for themselves, to live the remainder of their life with dignity, grace, and peace.

— Michelle Faulkner