Holy Name Medical Center and CareOne Bridge Gap During Transitions
Contact: Beth Stasyshyn
Teaneck, NJ – August 17, 2015 – In an effort to improve and optimize the quality of care for patients after a hospitalization, CareOne staff members took part in training sessions provided by Holy Name Medical Center’s Institute for Simulation Learning. The three-hour course helped strengthen communication skills and troubleshoot obstacles that may arise when patients are admitted for rehabilitation. These training sessions help bridge the gap of fragmented care that often occurs during healthcare transitions.
“We welcome the direct approach of CareOne leadership in requesting simulation training for their team members,” said Dr. Adam Jarrett, Chief Medical Officer at Holy Name. “We are working collectively to ensure our patients have seamless transitions and a higher quality of care that comes from a continuum of services.”
Participants in the sessions included professionals in social services, nursing and physical therapy. They engaged in various scenarios, with actors simulating realistic conflicts that may occur during patient care. They worked through challenges, such as social isolation, worsening cognitive impairments like dementia, and discussions on end-of-life care to identify feasible solutions.
“This experience offered our staff members the unique opportunity to learn invaluable patient care strategies that will help us provide more cohesive care for the patients we share with Holy Name Medical Center,” said Shibani Gupta, OTR, Regional Director of Rehabilitation at CareOne.
“Through this partnership and training, we are seeing fewer re-hospitalizations and shorter length of stays with optimal outcomes at the CareOne facilities,” said Dr. Ravit Barkama, executive director of Holy Name Medical Center’s Accountable Care Organization (ACO). “Better communication means better care and using post-acute services coordinated through Holy Name proves to be critical for patient management.”
This collaboration between Holy Name and CareOne is part of the Medical Center’s ACO, which involves participating physicians and healthcare organizations working together on each patient, from prevention to diagnosis, treatment and management of illnesses. The joined efforts result in better patient care, with less complications and hospital readmissions while reducing spending. The Centers for Medicare and Medicaid Services, which promotes ACOs, then passes on cost savings to the ACO participants.
“Working together with Holy Name enables us to blend our best practices and improve the quality of care we provide to our patients and their families,” said Mirlana Morris, MSW, Regional Director of Social Work and Quality Assurance at CareOne.
At the end of each training scenario with CareOne, Karine Shnorhokian, nurse manager of Holy Name’s ACO, debriefed team members and helped them review and discuss the enactment.
“The Institute serves as an opportunity for organizations to learn from one another, build their communication skills, and become more confident in the work they do,” Shnorhokian said. “Each patient has a unique situation that can be very challenging. It is our job to work through this and offer them the best solution we can.”
Undergoing simulation training is one way to enhance the continuum of care for patients. The Institute, which was awarded a $5 million grant from the Russell Berrie Foundation to expand its operation, staff, and equipment, has seen its demand grow not only from departments within Holy Name but from outside providers such as CareOne. To date, more than 2,300 healthcare professionals, first responders, and nursing and medical students from the tri-state area have utilized simulation training at the Institute.
For more information on the Institute for Simulation Learning, call 201-833-3010.
ABOUT HOLY NAME MEDICAL CENTER:
Holy Name Medical Center is a fully accredited, not-for-profit healthcare facility based in Teaneck, New Jersey, with off-site locations throughout Bergen County. Founded and sponsored by the Sisters of St. Joseph of Peace in 1925, the comprehensive 361-bed medical center offers leading-edge medical practice and technology administered in an environment rooted in a tradition of compassion and respect for every patient. Holy Name provides high quality health care across a continuum that encompasses education, prevention, early intervention, comprehensive treatment options, rehabilitation and wellness maintenance—from pre-conception through end-of-life.
With services that include post-hospital care, rehabilitation, assisted living, long-term care and a variety of clinical specialty programs, CareOne offers compassionate care in gracious, professionally managed centers and communities. CareOne serves thousands of patients every day and admits/discharges more than 20,000 patients every year. With more than 29 centers, CareOne’s outstanding programs and services are conveniently located throughout New Jersey. For more information about CareOne, please visit www.care-one.com. Follow us on Twitter at @CareOneMgt, on Instagram at @careonemgt, on Facebook at CareOne Management, LLC, and on LinkedIn at https://www.linkedin.com/company/careone-management-llc.